Privacy Policy

AJT Enterprise is a South African business providing shadeport and carport solutions, including installation, repairs, maintenance and related services.

This Privacy Policy explains how AJT Enterprise collects, uses, stores, protects and handles personal information when you visit our website, contact us, request a quotation or communicate with us about our services.

AJT Enterprise respects the privacy of individuals and is committed to handling personal information responsibly.

We aim to process personal information in accordance with applicable South African privacy requirements, including the Protection of Personal Information Act 4 of 2013, commonly known as POPIA.

We only seek to collect information that is reasonably necessary for legitimate business purposes and for providing our services.

Depending on how you interact with AJT Enterprise, we may collect information such as your name, telephone number, email address, location, service requirements and information you provide when describing a shadeport or carport project.

We may also receive information contained in messages, quotation requests, correspondence or other communications that you choose to send to us.

We do not intentionally request personal information that is not reasonably required for the purpose for which it is collected.

When you submit an enquiry through our website or contact AJT Enterprise directly, you may voluntarily provide information such as your name, phone number, email address, location and details about the work you require.

You are responsible for ensuring that information you provide to us is accurate and that you have the right to provide any information relating to another person.

AJT Enterprise may use personal information to:

• Respond to enquiries and requests for information.
• Prepare and provide quotations.
• Understand your shadeport or carport requirements.
• Arrange consultations, measurements or site related discussions.
• Provide requested services.
• Communicate with you about your enquiry or project.
• Maintain appropriate business records.
• Improve our website, services and customer experience.
• Protect our website, business and users against misuse or security threats.
• Meet legal or regulatory obligations where applicable.

Personal information is processed for specific and legitimate purposes connected with our business activities.

Depending on the circumstances, processing may be based on your consent, the performance of a service or agreement, a legitimate business purpose, compliance with a legal obligation or another lawful basis recognised under applicable law.

We aim to apply appropriate principles of accountability, purpose limitation, information quality, openness, security and data subject participation when processing personal information.

AJT Enterprise may communicate with existing or prospective customers about our services where permitted by applicable law.

Where consent is required for direct electronic marketing, we will seek that consent before sending the relevant marketing communications.

You may request that we stop sending marketing communications to you. We will take reasonable steps to respect such requests.

AJT Enterprise does not sell your personal information.

We may disclose personal information where reasonably necessary to provide a service, operate our business, respond to your request, comply with a legal obligation, protect our rights or protect the security of our website and users.

Where external service providers process information on our behalf, we aim to use appropriate providers and take reasonable steps to ensure that personal information is handled appropriately.

AJT Enterprise takes reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

Security measures may include appropriate technical and organisational safeguards, access controls and secure handling procedures.

No website, electronic communication system or method of storing information can be guaranteed to be completely secure. We therefore encourage you to take reasonable care when sending personal information online.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, comply with legal obligations or protect our legitimate interests.

When information is no longer reasonably required, we aim to securely delete, destroy or anonymise it where appropriate.

Information submitted through forms on the AJT Enterprise website is used to respond to the enquiry and understand the requested service.

Depending on the form, this may include your name, telephone number, email address, location, requested service and project details.

Please do not submit confidential information that is not necessary for your enquiry.

Our website may use cookies or similar technologies where required for website functionality, security, performance, preferences or other legitimate website purposes.

Some technologies may collect limited technical information such as browser type, device information, approximate usage information or pages visited.

If we introduce additional analytics, advertising or tracking technologies that materially affect how personal information is processed, this Privacy Policy may be updated to reflect that processing.

Our website may contain links to websites or services operated by third parties.

AJT Enterprise is not responsible for the privacy practices, security or content of third party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

Our services and website are intended for general customers and businesses. We do not intentionally seek to collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can consider the appropriate action.

Subject to applicable law and any lawful limitations, you may have rights relating to your personal information, including the right to:

• Request confirmation that we hold personal information about you.
• Request access to personal information we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of information where there is a lawful basis for doing so.
• Object to certain forms of processing where permitted by law.
• Object to direct marketing communications.
• Withdraw consent where processing is based on consent, subject to applicable limitations.
• Complain to the Information Regulator where you believe your rights have been infringed.

These rights are subject to applicable legal requirements and may not apply in every circumstance.

To make a privacy request or ask a question about your personal information, contact AJT Enterprise using the contact details provided at the end of this Privacy Policy.

To help us deal with your request efficiently, please provide enough information for us to understand your request and identify the relevant information or interaction.

We may need to verify your identity before providing access to personal information or making certain changes.

We aim to keep personal information reasonably accurate, complete and up to date for the purposes for which it is used.

If your information changes or you believe that information we hold about you is inaccurate, please contact us so that we can consider the appropriate correction.

Some technical service providers used by modern websites may process information outside South Africa.

If AJT Enterprise uses a service that involves transferring personal information outside South Africa, we aim to ensure that the transfer is handled in accordance with applicable legal requirements and appropriate safeguards.

If AJT Enterprise becomes aware of a security compromise involving personal information and applicable law requires notification, we will take reasonable steps to investigate the incident and follow the applicable notification requirements.

Where required, affected individuals and the appropriate regulatory authority may be notified in accordance with applicable law.

If you have a concern about how AJT Enterprise handles your personal information, we encourage you to contact us first so that we have an opportunity to investigate and address your concern.

You may also have the right to lodge a complaint with the South African Information Regulator.

AJT Enterprise may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices or applicable legal requirements.

When we make changes, the updated version will be published on this page with the revised effective date where appropriate.

We encourage visitors to review this page periodically to remain informed about how personal information is handled.

If you have a question about this Privacy Policy, want to exercise a privacy right or need to contact AJT Enterprise about personal information, please use the contact details below.